Privacy Policy

Your privacy and data security are our top priorities. Learn how we protect your information.

Last updated: October 22, 2025

Information We Collect

Email Processing

We read your email content to provide our AI categorization service, but we never store the actual content of your emails. We only store email metadata including message ID, received date, categorization results, and processing time for service functionality.

Account Information

When you sign up, we collect your name and email address from your Google account to provide our service. This information is used solely for account management and service delivery.

Usage Data

We collect usage analytics to improve our service

How We Use Your Information

Email Categorization

The service reads your email content and use AI to automatically categorize your emails according to your custom rules. No humans ever see your email content. Email contents are never stored, only read and used for categorization.

Service Improvement

We analyze anonymized usage patterns to improve our AI categorization algorithms and enhance the overall user experience.

Account Management

We use your account information to provide customer support, manage your subscription, and communicate important service updates.

Data Security & Protection

Encryption

All data transmission is encrypted using industry-standard TLS 1.3 encryption. Your data is encrypted both in transit and at rest. No emails are ever stored.

Access Controls

All access is logged and monitored.

Infrastructure Security

Our infrastructure is hosted on secure, SOC 2 compliant cloud providers with regular security audits and monitoring.

Your Rights & Controls

Data Access

You have the right to access, update, or delete your personal information at any time through your account settings. You can revoke access to Gmail through the Account Settings page at any time, which will immediately stop all email processing.

Data Portability

You can choose to retain your email categorization data. Your data belongs to you, and you can take it with you.

Account Deletion

You can delete your account at any time, and we will permanently delete the connection to your Gmail account.

Gmail Access Revocation

You can revoke our access to your Gmail account at any time through your Account Settings page. This will immediately stop all email processing. You can also revoke access on Google's side if you want to be extra sure.

Data Retention

Email Data

We read your email content for categorization but do not store it. We only retain email metadata including message ID, received date, categorization results (category assignments and confidence scores), and processing time as long as necessary to provide our service. When you delete your account, all associated data is permanently removed. We may retain anonymized analytics data for up to 2 years to help improve our service.

Account Data

Account information is retained for the duration of your subscription and deleted immediately when you delete your account. We may retain anonymized analytics data for up to 2 years to help improve our service.

Usage Analytics

Anonymous usage analytics are retained for up to 2 years to help improve our service, but cannot be linked to individual users.

Third-Party Services

Google OAuth

We use Google OAuth for secure authentication. Google's privacy policy applies to this integration. We only request the minimum permissions necessary to provide our service.

AI Processing

We use third-party AI services to read and analyze your email content for categorization. These services process your data according to their privacy policies, but we ensure they meet our security standards and do not retain your email content beyond the processing needed for categorization.

Analytics

We use privacy-focused analytics services that do not collect personally identifiable information.

Cookies & Tracking

Essential Cookies

We use essential cookies for authentication and service functionality. These are necessary for the service to work properly.

Analytics Cookies

We use privacy-focused analytics that do not track individual users or collect personal information.

No Advertising

We do not use advertising cookies or tracking pixels. We do not sell or share your data with advertisers.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email or through our service. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@aina.ai

Response Time: We respond to privacy inquiries within 48 hours.